Privacy Policy

Last Updated: 2025

            Your Privacy Matters: We collect only essential information needed to deliver your project. We never sell your data and maintain strict confidentiality for all client projects.
        

1. Information We Collect

We collect information you provide directly to us:

Name and email address (for communication)
Company information (if applicable)
Project requirements and specifications
Payment information (processed securely through third-party providers)
Any assets or content you provide for your project

2. How We Use Your Information

We use the information we collect to:

Deliver your requested services
Communicate about your project
Process payments
Send project updates and deliverables
Improve our services
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only:

With your explicit consent
To comply with legal obligations
With service providers who assist in delivering our services (under strict confidentiality agreements)
To protect our rights and prevent fraud

4. Data Security

We implement industry-standard security measures to protect your information:

SSL encryption for all data transfers
Secure storage of project files
Limited access to personal information
Regular security audits

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Request a copy of your data

6. Cookies

Our website uses cookies to:

Remember your preferences
Analyze website traffic (Google Analytics)
Improve user experience

You can disable cookies in your browser settings, but this may limit website functionality.

7. Third-Party Services

We use trusted third-party services:

Netlify (website hosting and form handling)
Payment processors (Stripe/PayPal)
Google Analytics (website analytics)

Each service has its own privacy policy and data practices.

8. Data Retention

We retain your information for:

Project files: 1 year after completion
Communication records: 2 years
Financial records: As required by law (typically 7 years)

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

10. International Users

We operate from the United Kingdom but serve clients globally. By using our services, you consent to the transfer and processing of your information in the UK.

11. Updates to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or website notice.

12. Contact Us

For privacy-related questions or concerns:
Email: support@72hconcept.com
Response time: Within 1 business day

13. GDPR Compliance

For EU residents, we comply with GDPR requirements. You have additional rights including data portability and the right to lodge a complaint with supervisory authorities.